GOSMAX – Frequently Asked Questions (FAQ)
Welcome to the GOSMAX FAQ section.
Here you’ll find answers to the most common questions about our supplements, gummies, and protein powders. If you don’t see your question here, feel free to reach out to us at support@gosmax.com.
1. Are GOSMAX supplements safe?
Yes. All GOSMAX products are manufactured in FDA-registered, GMP-certified facilities in the United States. Many of our products are also third-party tested to ensure quality, purity, and potency.
2. Are your supplements FDA approved?
No dietary supplements in the U.S. are “FDA approved.” However, our products are made in FDA-registered facilities that follow Good Manufacturing Practices (GMP), which ensures strict quality and safety standards.
3. What makes GOSMAX supplements different?
- Manufactured in the USA
- Made in FDA-registered, GMP-certified facilities
- Third-party tested for quality and purity
- Carefully formulated with premium ingredients
We focus on clean, effective supplements designed to support your overall wellness.
4. Do your supplements treat or cure medical conditions?
No. GOSMAX products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before starting a new supplement, especially if you are pregnant, nursing, or taking medications.
5. Are your gummies and powders vegetarian or vegan?
Some of our products are vegan or vegetarian-friendly (such as certain gummies and plant-based formulas). Each product page clearly lists whether it is vegan, vegetarian, gluten-free, or allergen-free. Please check the product description and supplement facts panel for details.
6. How should I take GOSMAX supplements?
Usage instructions are printed on every product label. Please follow the recommended serving size and consult your healthcare professional if you have specific health concerns.
7. Do you offer free shipping?
We occasionally run promotions that include free shipping. Standard shipping rates are calculated at checkout. All orders ship within the U.S. only.
8. How fast will I get my order?
- Orders are processed within 1–3 business days.
- Standard U.S. delivery time: 2–5 business days.
- Tracking information will be emailed once your order ships.
9. Do you ship internationally?
Currently, we only ship within the United States and U.S. territories.
10. Can I return a product if I’m not satisfied?
Yes. We offer a 30-day return policy on unopened and unused products. Please review our Refund & Return Policy page for details.
11. How do I request a refund or return?
Simply email us at support@gosmax.com with your order number and reason for return. Our team will guide you through the process.
12. Can I track my order?
Yes. Once your order has shipped, you’ll receive a tracking number via email.
13. Do you test your supplements for quality?
Yes. GOSMAX supplements are manufactured in GMP-certified facilities and often undergo third-party testing to ensure quality, purity, and potency.
14. Are your products suitable for children?
Unless otherwise stated, GOSMAX supplements are formulated for adults aged 18 and older. Please consult a pediatrician before giving any supplement to children.
15. Can I take multiple supplements together?
This depends on your health needs. Always check the label and consult your healthcare provider before combining supplements.
16. Do you provide medical advice?
No. The information on our website and product labels is for general wellness purposes only. For medical advice, please consult a licensed healthcare professional.
17. How can I contact GOSMAX customer support?
You can reach us at:
📧 support@gosmax.com
📍 United States (Mailing Address Placeholder)
Customer support hours: Monday–Friday, 9 AM–6 PM EST